Our role is to listen to parents and collect feedback, looking for themes and trends, as well as suggestions for improvements. We then work with the service to improve things.

You can contact us by:

Completing our surveys

Emailing Emma on chair@readingmaternityvoices.org.uk to share feedback or find out more about joining our work and becoming a volunteer.

Help us distribute our leaflets – contact Vicky or Emma at secretary@readingmaternityvoices.org.uk or chair@readingmaternityvoices.org.uk

Help us with social media campaigns and collecting feedback in the community.

Taking face-to-face feedback from new parents is a key part of our work

These mums gathered to contribute to an audit of our supervisors of midwives. We have also run focus groups on the midwife-led unit, the induction pathway and the homebirth service.

Telling someone in the NHS about your experiences of local maternity services

You may want someone from the Royal Berkshire Foundation Trust – Maternity Services to know how you individually feel about care you have received. Who can help…

You can write to Gill Valentine, Director of Midwifery with feedback or in case of a complaint.

You can contact the Consultant Midwives – they will explain what your choices are and how they can help (contact details are being updated as at November 2019).

You can also contact Patient Advice and Liaison Service (PALS) for advice.